What is arbitration?
Arbitration is a process by which an individual seeks reimbursement for monies they feel they are owed based on a contractual agreement or a specific non-contractual agreement.
Standard of Practice 17-4 of the REALTOR® Code of Ethics addresses entitlement to commissions and compensation in cooperative transactions that arise out of the business relationships between REALTORS® and between REALTORS® and their clients and customers.
NAR’s Code of Ethics and Arbitration Manual, Part Ten, Section 44, Duty and Privilege to Arbitrate.
What are the steps in the arbitration request process?
An arbitration request must be filed within 180 days after the closing of the transaction, if any, or within 180 days after the facts constituting the arbitrable matter could have been known in the exercise of reasonable diligence, whichever is later.
Resources from the National Association of REALTORS®
Visit Realtor.org to access the Arbitration worksheet and the Code of Ethics and Arbitration Manual (NAR login required).
Suggested Factors for Consideration by a Hearing Panel in Arbitration.